A lot of people seem to think that e-mail is broken and needs to be fixed these days. Here's the NYT's semi-serious list of 10 features e-mail should have. Here's The Economist's take on Google Wave, and here is mine (in German).

(This is just some link-gathering for an article I'm planning to write about Xobni, an Outlook plugin that doesn't fix, but improve e-mail).